Difference between revisions of "Troubleshooting"

From PanelForge 3 Documentation
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Try is to reset the PanelForge Application preferences:
 
Try is to reset the PanelForge Application preferences:
  
1) Open PanelForge to the welcome screen.
+
# Open PanelForge to the welcome screen.
2) Open the Application Preferences Windowvia 'Edit->Preferences'.
+
# Open the Application Preferences Windowvia 'Edit->Preferences'.
3) Click the 'Reset Preferences' button in the lower-left of the window.
+
# Click the 'Reset Preferences' button in the lower-left of the window.
4) Close this window and PanelForge.
+
# Close this window and PanelForge.
5) When PanelForge is restarted it should work as expected. Any custom Preferences will need to be reconfigured.
+
# When PanelForge is restarted it should work as expected. Any custom Preferences will need to be reconfigured.
 
 
  
 
====The PanelForge Viewport is not drawing correctly====
 
====The PanelForge Viewport is not drawing correctly====

Revision as of 21:57, 25 May 2021


If you are experiencing unexpected results and require additional support contact us via email: contact@panel-forge.com


The PanelForge User Interface fails to be loaded

Try is to reset the PanelForge Application preferences:

  1. Open PanelForge to the welcome screen.
  2. Open the Application Preferences Windowvia 'Edit->Preferences'.
  3. Click the 'Reset Preferences' button in the lower-left of the window.
  4. Close this window and PanelForge.
  5. When PanelForge is restarted it should work as expected. Any custom Preferences will need to be reconfigured.

The PanelForge Viewport is not drawing correctly

Installing a newer graphics card/chipset driver in many cases will fix this issue.

Older versions of Windows may not automatically update graphics card drivers as part of the 'Windows Update' feature.

Official Graphics card/chipset drivers can be found at the following websites depending on model: