Difference between revisions of "Troubleshooting"

From PanelForge 3 Documentation
 
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If you are experiencing unexpected results and require additional support contact use via email: '''contact@panel-forge.com'''
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If you are experiencing unexpected results and require additional support contact us via email: '''contact@panel-forge.com'''
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====The PanelForge User Interface fails to be loaded correctly====
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Try is to reset the PanelForge Application preferences:
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# Open PanelForge to the welcome screen.
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# Open the Application Preferences Windowvia 'Edit->Preferences'.
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# Click the 'Reset Preferences' button in the lower-left of the window.
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# Close this window and PanelForge.
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# When PanelForge is restarted it should work as expected. Any custom Preferences will need to be reconfigured.
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====The PanelForge Viewport is not drawing correctly====
 
====The PanelForge Viewport is not drawing correctly====
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Official Graphics card/chipset drivers can be found at the following websites depending on model:
 
Official Graphics card/chipset drivers can be found at the following websites depending on model:
  
* [https://www.nvidia.com/Download NVIDIA: https://www.nvidia.com/download]
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* NVIDIA: [https://www.nvidia.com/Download https://www.nvidia.com/download]
* [https://www.amd.com/en/support AMD: https://www.amd.com/en/support]
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* AMD: [https://www.amd.com/en/support https://www.amd.com/en/support]
* [https://downloadcenter.intel.com Intel: https://downloadcenter.intel.com]
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* Intel: [https://downloadcenter.intel.com https://downloadcenter.intel.com]

Latest revision as of 21:58, 25 May 2021


If you are experiencing unexpected results and require additional support contact us via email: contact@panel-forge.com

The PanelForge User Interface fails to be loaded correctly

Try is to reset the PanelForge Application preferences:

  1. Open PanelForge to the welcome screen.
  2. Open the Application Preferences Windowvia 'Edit->Preferences'.
  3. Click the 'Reset Preferences' button in the lower-left of the window.
  4. Close this window and PanelForge.
  5. When PanelForge is restarted it should work as expected. Any custom Preferences will need to be reconfigured.


The PanelForge Viewport is not drawing correctly

Installing a newer graphics card/chipset driver in many cases will fix this issue.

Older versions of Windows may not automatically update graphics card drivers as part of the 'Windows Update' feature.

Official Graphics card/chipset drivers can be found at the following websites depending on model: