Difference between revisions of "Troubleshooting"
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| − | If you are experiencing unexpected results and require additional support contact | + | If you are experiencing unexpected results and require additional support contact us via email: '''contact@panel-forge.com''' |
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| + | ====The PanelForge User Interface fails to be loaded==== | ||
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| + | Try is to reset the PanelForge Application preferences: | ||
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| + | 1) Open PanelForge to the welcome screen. | ||
| + | 2) Open the Application Preferences Windowvia 'Edit->Preferences'. | ||
| + | 3) Click the 'Reset Preferences' button in the lower-left of the window. | ||
| + | 4) Close this window and PanelForge. | ||
| + | 5) When PanelForge is restarted it should work as expected. Any custom Preferences will need to be reconfigured. | ||
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====The PanelForge Viewport is not drawing correctly==== | ====The PanelForge Viewport is not drawing correctly==== | ||
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Official Graphics card/chipset drivers can be found at the following websites depending on model: | Official Graphics card/chipset drivers can be found at the following websites depending on model: | ||
| − | * [https://www.nvidia.com/Download | + | * NVIDIA: [https://www.nvidia.com/Download https://www.nvidia.com/download] |
| − | * [https://www.amd.com/en/support | + | * AMD: [https://www.amd.com/en/support https://www.amd.com/en/support] |
| − | * [https://downloadcenter.intel.com | + | * Intel: [https://downloadcenter.intel.com https://downloadcenter.intel.com] |
Revision as of 21:57, 25 May 2021
If you are experiencing unexpected results and require additional support contact us via email: contact@panel-forge.com
The PanelForge User Interface fails to be loaded
Try is to reset the PanelForge Application preferences:
1) Open PanelForge to the welcome screen. 2) Open the Application Preferences Windowvia 'Edit->Preferences'. 3) Click the 'Reset Preferences' button in the lower-left of the window. 4) Close this window and PanelForge. 5) When PanelForge is restarted it should work as expected. Any custom Preferences will need to be reconfigured.
The PanelForge Viewport is not drawing correctly
Installing a newer graphics card/chipset driver in many cases will fix this issue.
Older versions of Windows may not automatically update graphics card drivers as part of the 'Windows Update' feature.
Official Graphics card/chipset drivers can be found at the following websites depending on model: