Difference between revisions of "Troubleshooting"
From PanelForge 3 Documentation
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| − | If you are experiencing unexpected results and require additional support contact | + | If you are experiencing unexpected results and require additional support contact us via email: '''contact@panel-forge.com''' |
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| + | ====The PanelForge User Interface fails to be loaded correctly==== | ||
| + | |||
| + | Try is to reset the PanelForge Application preferences: | ||
| + | |||
| + | # Open PanelForge to the welcome screen. | ||
| + | # Open the Application Preferences Windowvia 'Edit->Preferences'. | ||
| + | # Click the 'Reset Preferences' button in the lower-left of the window. | ||
| + | # Close this window and PanelForge. | ||
| + | # When PanelForge is restarted it should work as expected. Any custom Preferences will need to be reconfigured. | ||
| + | |||
====The PanelForge Viewport is not drawing correctly==== | ====The PanelForge Viewport is not drawing correctly==== | ||
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Official Graphics card/chipset drivers can be found at the following websites depending on model: | Official Graphics card/chipset drivers can be found at the following websites depending on model: | ||
| − | * [https://www.nvidia.com/Download | + | * NVIDIA: [https://www.nvidia.com/Download https://www.nvidia.com/download] |
| − | * [https://www.amd.com/en/support | + | * AMD: [https://www.amd.com/en/support https://www.amd.com/en/support] |
| − | * [https://downloadcenter.intel.com | + | * Intel: [https://downloadcenter.intel.com https://downloadcenter.intel.com] |
Latest revision as of 21:58, 25 May 2021
If you are experiencing unexpected results and require additional support contact us via email: contact@panel-forge.com
The PanelForge User Interface fails to be loaded correctly
Try is to reset the PanelForge Application preferences:
- Open PanelForge to the welcome screen.
- Open the Application Preferences Windowvia 'Edit->Preferences'.
- Click the 'Reset Preferences' button in the lower-left of the window.
- Close this window and PanelForge.
- When PanelForge is restarted it should work as expected. Any custom Preferences will need to be reconfigured.
The PanelForge Viewport is not drawing correctly
Installing a newer graphics card/chipset driver in many cases will fix this issue.
Older versions of Windows may not automatically update graphics card drivers as part of the 'Windows Update' feature.
Official Graphics card/chipset drivers can be found at the following websites depending on model: